Customer Service Representative - State Farm Agent Team Member
Full Time • Aberdeen, SD
Benefits:
- 401(k) matching
- Competitive salary
- Paid time off
- 401(k)
ROLE DESCRIPTION:
Robert Stiehl State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES:
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Answer customer inquiries and provide policy information.
- Provide excellent customer service and follow up on customers needs.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Basic computer skills, including Microsoft Office and CRM systems.
- Previous customer service experience preferred.
- SD Property & Casualty Insurance Producer License
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Aberdeen, SD and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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